Not just another digital agency.
Growth Glenhart Clinic
Appointment reminders and follow-ups on WhatsApp for a clinic
Automated appointment confirmations, reminders and post-visit follow-ups over WhatsApp for a multi-speciality clinic.
- Client
- Glenhart Clinic
- Industry
- Multi-speciality clinic
- Services
- WhatsApp Marketing & Automation
Concept project: an example of how we would approach this brief. The brand is fictional.
01
The challenge
No-shows were common and the front desk spent hours making reminder calls.
02
Our approach
We designed message templates for confirmations, reminders and follow-ups, connected them to the booking system and built a simple menu for reports and directions.
Deliverables
- Template design & approval
- Booking-system integration
- Reminder & follow-up automation
- Self-service menu
- Opt-out handling
Project gallery
Tap any image to view it full size.
