Ledgerfinch
Product copy and help-centre content for a fintech app
Plain-language product copy, onboarding microcopy and a help centre for a small-business invoicing app.
- Client
- Ledgerfinch
- Industry
- Fintech
- Services
- Content Writing & Copywriting
Concept project: an example of how we would approach this brief. The brand is fictional.
The challenge
Users dropped off during onboarding and support kept answering the same questions.
Our approach
We rewrote onboarding screens and error messages, created a help-centre structure and wrote articles for the most common questions.
Deliverables
- Onboarding microcopy
- Error & empty-state copy
- Help-centre structure
- Help articles
- Release-note templates





