Trailmint Outdoor
Lifecycle emails for an outdoor apparel store
Lifecycle email automations for an outdoor clothing store: abandoned cart, post-purchase care and seasonal drops.
- Client
- Trailmint Outdoor
- Industry
- Outdoor apparel
- Services
- Email Marketing
Concept project: an example of how we would approach this brief. The brand is fictional.
The challenge
Customers bought once and rarely came back, and carts were abandoned without any reminder.
Our approach
We mapped the customer lifecycle, designed and wrote abandoned-cart, browse, post-purchase and win-back flows and set up seasonal campaign templates.
Deliverables
- Lifecycle map
- Abandoned cart & browse flows
- Post-purchase care series
- Win-back flow
- Seasonal campaign templates





